SkyYield, operated by SkyYield LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our partner portal, SMS notification services, and related programs.
1. Information We Collect
Personal Information
We collect the following personal information when you register as a partner or use our services:
- Name - Your full legal name for account identification
- Email address - For account communications and notifications
- Phone number - For SMS notifications and account verification
- Business information - Company name, business type, EIN/Tax ID, and business address
- Payment information - Bank account details for commission payments
Automatically Collected Information
When you access our services, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, timestamps)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- Account Management - Creating and maintaining your partner account
- SMS Notifications - Sending text messages about your account activity, earnings, and important updates
- Service Updates - Informing you about changes to our platform, new features, and service announcements
- Payment Processing - Processing commissions and earnings payments
- Customer Support - Responding to your inquiries and providing assistance
- Legal Compliance - Meeting our regulatory and legal obligations
3. SMS/Text Messaging Disclosure
By providing your mobile phone number and opting in to receive SMS messages from SkyYield, you agree to the following:
Message Frequency
Message frequency varies based on your account activity. You may receive messages related to earnings updates, payment notifications, document signing reminders, and account alerts. The number of messages depends on your partnership activity and account status.
Message and Data Rates
Message and data rates may apply.
Standard messaging and data rates from your wireless carrier may apply. Please check with your mobile carrier for details about your text messaging plan.
How to Opt-Out
To stop receiving SMS messages, reply STOP to any message from SkyYield. You will receive a confirmation message and no further SMS messages will be sent.
How to Get Help
For assistance, reply HELP to any message, or contact us at partners@skyyield.io.
4. Data Sharing and Third Parties
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third parties who help us operate our services (payment processors, SMS delivery, cloud hosting)
- Legal Requirements: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect the safety, rights, or property of SkyYield or others
5. Data Retention Policy
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Active Accounts: Data is retained while your partnership account remains active
- Closed Accounts: Data may be retained for up to 7 years for tax and legal compliance purposes
- SMS Consent Records: Opt-in/opt-out records are retained for compliance documentation
- Communication Logs: SMS and email logs may be retained for up to 3 years for service quality and dispute resolution
6. Your Rights and Data Deletion
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out: Opt out of SMS communications by replying STOP
How to Request Data Deletion
To request deletion of your personal data, please email us at partners@skyyield.io with the subject line "Data Deletion Request." We will respond to your request within 30 days.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: