SkyYield ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or become a partner in our decentralized wireless network.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, business type, EIN)
- Financial information for payment processing (bank account details, payment preferences)
- Government-issued identification for verification purposes
- Location data for hotspot deployment and coverage mapping
- Mobile phone number for SMS communications
Automatically Collected Information
When you access our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process your partner application and manage your account
- Facilitate hotspot deployment and network operations
- Process payments and commissions
- Send transactional communications (order confirmations, payment notifications)
- Send SMS notifications about your account and partnership status
- Provide customer support and respond to inquiries
- Improve our services and develop new features
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (payment processing, cloud hosting, analytics)
- Business Partners: When necessary to fulfill partnership obligations
- Legal Requirements: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. SMS/Text Messaging Policy
When you provide your mobile phone number and consent to receive SMS messages from SkyYield, you agree to the following terms:
Consent and Data Protection
We do not sell, rent, lease, or share your mobile phone number or SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes.
Your phone number is used solely for sending you SMS messages related to your SkyYield partnership, account notifications, and service updates.
Types of Messages
By opting in, you may receive SMS messages including:
- Partner application status updates
- Account verification codes
- Payment and commission notifications
- Hotspot deployment and installation updates
- Important service announcements
- Appointment and scheduling reminders
Message Frequency
Message frequency varies based on your account activity and partnership status. You may receive multiple messages per month depending on transactions and updates related to your account.
Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan.
Opt-Out Instructions
To stop receiving SMS messages, reply STOP to any message. You will receive a confirmation and no further messages will be sent.
Help and Support
For assistance, reply HELP to any message or contact us at support@skyyield.io.
Carrier Liability
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@skyyield.io.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our services.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: